Welcome to OneStoreSolution (“OneStoreSolution,” “we,” “us,” or “our”). We operate this website and store, along with all features, tools, content, and services provided through it (collectively, the “Services”). Our store is powered by Shopify, which helps us deliver a secure, reliable, and seamless shopping experience.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, shop with us, or interact with our Services in any way. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

“Personal information” refers to data that identifies, relates to, or can reasonably be linked to you. We may collect the following types of information depending on how you interact with our website:

a. Contact Information

  • Name
  • Billing and shipping addresses
  • Phone number
  • Email address

b. Payment & Financial Information

  • Credit/debit card details
  • Payment confirmations
  • Transaction records

(All payment data is securely processed through Shopify or other trusted providers.)

c. Account Information

  • Username and password
  • Preferences and settings
  • Saved items

d. Transaction & Shopping Activity

  • Items viewed, added to cart, or purchased
  • Return and exchange history
  • Wishlist items

e. Device & Technical Data

  • IP address
  • Browser information
  • Device type
  • Network details

f. Usage Information

  • Pages visited
  • Time spent on the site
  • Clicks and interactions

g. Communication Data

  • Messages, emails, or inquiries sent to customer support

2. How We Collect This Information

We may collect your information from:

  • Directly from you (e.g., when you create an account, checkout, or contact us)
  • Automatically, through cookies or similar technologies
  • Service providers that help operate our website
  • Partners or third-party tools, such as Shopify

3. How We Use Your Personal Information

We may use your information for the following purposes:

a. To Provide & Improve Our Services

  • Process payments and complete orders
  • Manage your account and preferences
  • Arrange shipping and handle returns
  • Improve website performance
  • Personalize your shopping experience

b. Marketing & Advertising

  • Send promotional emails, offers, and newsletters
  • Show personalized ads based on your browsing behavior

(You may opt-out of marketing emails anytime.)

c. Security & Fraud Prevention

  • Protect accounts
  • Detect and prevent fraudulent activity
  • Maintain a safe shopping environment

d. Customer Support

  • Respond to your inquiries
  • Provide updates related to your orders

e. Legal Compliance

  • Meet legal obligations
  • Respond to law enforcement or government requests

4. How We Share Your Personal Information

We may share your information with:

  • Shopify, to operate our store and support payment processing
  • Trusted service providers (e.g., shipping carriers, analytics partners, marketing tools)
  • Business or marketing partners
  • Affiliates within our corporate family
  • Legal authorities, when required by law
  • During business transfers, such as mergers or acquisitions

We only share information as needed and always in accordance with this Privacy Policy.

5. Relationship With Shopify

Our store is hosted on Shopify, which processes some of your personal information to help us operate safely and efficiently. Shopify may also use your data to improve its services globally.

To learn more about how Shopify handles your data, you can review the Shopify Consumer Privacy Policy.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites. Please review their policies before interacting with them.

7. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect information from anyone under the age of majority. If you believe a child has provided personal information, please contact us so we can remove it.

8. Data Security & Retention

While we use industry-standard security measures, no method is 100% secure. We retain your information only as long as necessary to:

  • Maintain your account
  • Fulfill orders
  • Meet legal requirements